Laundry Pickup and Delivery:
What days of the week do you do pickup/delivery?
We offer laundry pickup and delivery services Monday - Friday, from 7:00 AM to 5:00 PM.
What does recurring service mean?
If you want your laundry picked up weekly or every-other week, you can sign up for recurring service which saves you 20 cents a pound.
Do you do dry cleaning?
Yes, we will pick up and deliver your dry cleaning. When placing your order please choose the dry cleaning option if you would like any of your items dry cleaned. There is a 3-4 turnaround time for dry cleaned items.
Is it difficult to sign up?
It's as simple as ordering food on-line. Just click on Schedule a pickup and the prompts will tell you what to do. It's very user friendly, however if you have any trouble, call the store and our attendant will help you through the process.
What happens if I can't be home when you come to pickup or deliver?
When you place your order there is a place where you can tell us where to pick up or drop off the clothing. The typical places are on the front porch, the back porch, behind the gate, in an unlocked garage or with the apartment manager.
Do I have a choice of detergent?
We wash your clothes with Tide Scented, fabric softener, and bleach as needed. You can choose a free and clear option if you prefer.
What happens if I am going on vacation and don't want a pickup one week?
You can go into your account online and suspend your pickups until you return from vacation.
Is there a contract to sign?
There is no contract. As long as you are happy with the service, we know you will stay with us. Our goal is to please you!
What happens if I miss my pickup?
We have put in place email and text reminders to help you remember. However, if you do forget to leave your laundry out, we reserve the right to charge a missed laundry pickup fee to cover driver costs. This fee is between $10-$20 .
Laundromat
What are your hours?
Our Linden location is open from 6:00 AM - 10:00 PM seven days a week.
Do you have large machines?
Our Linden location has even larger, 80 pound machines.
Are you attended?
Our Linden location is fully attended.
Are you a coin or credit card laundromat?
Our location are coin operated. There are change machines at each location.
In Store Wash & Fold
What are your wash and fold hours?
At our Linden location you can leave your laundry any time between 6:00 AM and 10:00 PM.
What products do you use when you wash my clothes?
We use Tide Scented, fabric softener, and bleach as needed. We also offer a Free & Clear option for people with sensitive skin and allergies.
Do you wash my clothes with other clothes?
No, never. We always keep our clients clothes separate from one another.
What is the turnaround time for wash & fold?
Your clean clothes will be ready for pick up in 24 hours or less.